Listee Features — Business

NANCY E. HICKS

Nancy E. Hicks, PhD, has enjoyed teaching at the post-secondary level for over 30 years. She currently serves as a professor in the applied business communication program in the business information systems department in the College of Business Administration at Central Michigan University, where she began teaching in 1998. From 1987 to 1997, she served as a business professor at Davenport University in Grand Rapids, Michigan. Dr. Hicks is a member of several professional organizations. Her research record includes over 18 peer-reviewed journal article publications, one textbook, countless presentations, and training and consulting work. Connecting with her students has always been a driving force in and out of the classroom for Dr. Hicks. She has written hundreds of letters of

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Latrina Fletcher-Moore

LATRINA FLETCHER-MOORE

Holding considerable expertise in coaching and consulting, Latrina Fletcher-Moore has excelled as the chief executive officer, president and owner of Serene Meadows Hospice since 2014. Operating in the Dallas/Ft. Worth metropolitan area, she employs roughly 25 nurses and care staff that travel to their patients homes in order to provide quality end-of-life care. Although not a nurse herself, Ms. Fletcher-Moore involves herself closely with the patients that they see, accompanying nurses to visit clients and taking the time to meet with everyone who comes looking for assistance. Serene Meadows is particularly notable for their emphasis on providing continued support to families for up to a year after their loved one passes. Putting in considerable effort to ensure that her patients

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DIANE BROWN BALDERSON

With a longstanding love of taking care of others, Diane Brown Balderson, RN, first earned a diploma in nursing from St. Mary’s Medical Center in Huntington, West Virginia, in 1974. Following this, she worked as a nurse in the office of Dr. M. Homer Cummings in Huntington and as a staff nurse for Timken Mercy Hospital in Canton, Ohio. She then found success at the Milton S. Hershey Medical Center in Pennsylvania, where she worked as an ICU nurse in the open heart intensive care unit. Returning to West Virginia, she obtained a Bachelor of Science in nursing from West Virginia University in 1989 and began work at St. Joseph’s Hospital in Parkersburg, where she spent time as the administrative

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Kelly Zeigler

KELLY GARRETT ZEIGLER

Kelly Garrett Zeigler has excelled as the vice president of global consumer and shopper insights for Vans, a subsidiary company of the VF Corporation, since 2017. In this role, she is responsible for elevating consumer voices within the company, conducting market research, trend forecasting, and collaborating with the brand president and other department heads. She previously served AT&T/DIRECTV as the director of consumer and competitive insights from 2011 to 2017. Prior to AT&T, Mrs. Zeigler headed up the global consumer insights function at Belkin International within the office of corporate development. Earlier in her career, she cultivated her international insights at Mattel and Disney’s consumer products division between 2002 and 2011 Mrs. Zeigler began her love of insights at Stanford University. First earning a Bachelor of Arts followed

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Jacqueline Scott

JACQUELINE DELMAR PARKER SCOTT

Having excelled as a consultant for parenting education since 1994, Jacqueline Delmar Parker Scott, EdD, MBA, co-founded Super Parenting LLC alongside her daughter, Olympia Renee Scott, in 2004, where she presently serves as vice president. Through Super Parenting, she provides numerous resources to help parents learn how to be the best parent to their children, including her 2011 book “Super Parenting: Raising the Next Generation” Additionally, she has been active as an associate professor, lecturer and dissertation coach at Santa Monica College since 1999 and published a second book, “Spiritual Awakening: Look What Happened to Me. Is it Happening to You Too?” in 2014. Prior to her consulting work, Dr. Scott spent many years in business, serving as the assistant

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Donna Gray

DONNA L. GRAY

Donna L. Gray has been a successful small business owner in Snyder, Texas, for more than 55 years, currently serving as the president of Texas Red Products LLC & Pit Sealant since 2020. Over the course of her career, she has owned five different companies, beginning in 1963 as the owner and operator of Donna’s Beauty Shop. She later owned and managed La Charme’ Health Spa from 1968 to 1975 and Snyder Bookstore and Giftshop from 1978 to 1990, and was a part-owner and secretary of Ice Melt Products LLC in 1992, as well as a part-owner and treasurer of Desert Brine, Inc., from 2005 to 2020. In years prior, Ms. Gray excelled as an assistant postmaster for the U.S.

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Linda Miller

LINDA MILLER

Linda Miller is the owner of Peewee Grooming, a full-service grooming, boarding, and day care facility for dogs and cats. She began her career in animal care as a veterinary assistant and had soon adopted 11 rescued pets. Realizing that she could not sustain the pace of her adoptions, Ms. Miller began to explore other avenues to care for animals, after which she discovered a talent for grooming. In 2006, Ms. Miller opened Peewee Grooming, initially operating out of her basement with a limited range of services. Since then, her business has expanded to a 1,300 square-foot independent facility offering grooming for dogs and cats of all sizes, day care services and overnight boarding. As one of the most popular

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ALYSSA RAPP

With a Bachelor of Arts in political science and art history from Yale University, and a Master of Business Administration from the Stanford University Graduate School of Business, Alyssa Rapp began her career as director, founder and chief executive officer of Bottlenotes, Inc. She also founded a 501(c)(4) organization called Coalition for Consumer Rights. Later in her career, she served as managing partner at AJR Ventures and became a management lecturer at the Stanford Business School, as well as, most recently, an adjunct professor at the University of Chicago’s Booth School of Business. Ms. Rapp also currently serves as chief executive officer of Surgical Solutions. In her leadership position at Surgical Solutions, Ms. Rapp has hired four women executives, two

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BRENDA CASTELLANOS

Following her immigration to the United States in 2003, Brenda Castellanos received a degree in business administration and studied courses at the Culinary School of New York. Eventually, she and her sister sought out better food options in their area and decided to open their own restaurant, Antojitos Del Patron Mexican Grill, which became the first Mayan Guatemalan restaurant in New York. At their restaurant, they served Guatemalan coffee from their hometown and soon saw much success in their business. They soon established a second Mexican restaurant and IX, a coffee shop where traditional Mayan dishes are served. In these roles, she is responsible for keeping inventory, managing accounts and payroll, and coordinating staff. As a respected voice in her

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Jane Douthitt

JANE DOUTHITT

After graduating from high school at the age of 15 and college at the age of 17, Jane Douthitt embarked on successful careers in various fields, including contract negotiation. Although her career has been filled with highlights, she is especially proud of the work she conducted with MBM International as a contractor in the Middle East. Along with her late husband of 60 years, she also maintained a manufacturing space of one million square feet and 3,500 employees in Fort Worth, Texas, before relocating to Santa Fe, New Mexico. Ms. Douthitt was often recognized as an employer who was kind to her employees and had several offices in many countries across the globe. Prior to establishing her current businesses, Ms.

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