Listee Features — Business

MARJORIE A. NYQUIST MERO

Respected for her detail-oriented nature and her ability to communicate with employees, Marjorie A. Nyquist Mero exceled in the utilities field. She started out as a clerk at the Southern California Gas Company, and grew into more advanced positions like engineer technician and job analyst at Power Co. and compensation supervisor at the Avista Corporation (now the Washington Water Power Co.). Ms. Mero knew she had found her niche when she joined Avista. She was promoted to compensation administrator after nine years in her previous position there, and to compensation manager two years after that. She retired from the organization as a human resources strategist in 1998. While she was with Avista, she also garnered experience with the Consumer Credit

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PAULETTE DENISE MARTIN

When Paulette Martin learned to type, a world of career opportunities opened to her. The skill was in high demand; she started out helping other people learn the keyboard, and after scoring well on a civil service test, she began to work as a secretary to the comptroller at Woodruff Hospital. Ms. Martin spent six years at the institution before leaving to join Ohio Bell as a district office personnel clerk. From there, she advanced to roles like secretary at the Wright-Patterson Air Force Base, secretary at Sinclair College, mortgage loan processor at Citfed Mortgage Corporation of America, and legal assistant to the Office of the General Counsel. Although Ms. Martin enjoyed her work, she wanted more. She learned how

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KATHERINE TODD

Respectful and honest, Katherine Todd was known for her ability to connect with others. She strove to work with people, not against them, and she always put her best foot forward. That’s why she was the perfect candidate for the personnel field. Ms. Todd had been looking for a fulfilling job when someone suggested she pursue that path. The idea intrigued her, so she became a personnel assistant at Carnation Co. Her demeanor quickly won over her peers and superiors; they appreciated the way she treated them. Thus, when the head of the department retired, Ms. Todd was promoted to personnel manager. From there, she was asked to write an affirmative action plan for the corporation, which led to her

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ANN MICHELE BUTERA

Bright, funny, and helpful, Ann M. Butera is a natural leader. She founded the Whole Person Project, Inc.,  in 1984, and and uses her expertise in creating and managing organizational transformation to enable her clients to achieve their goals.  One of the things that sets her company apart is its highly-tailored approach to developing solutions that incorporate the client company’s existing tools, template, and organizational culture. This makes change easier to introduce and sustain. In 1993, she shifted the focus of her practice to concentrate on internal audit and risk management. To expand her market reach, she authored, “Mastering the Five Tiers of Audit Competency: The Essence of Effective Auditing,” in 2016. Ms. Butera garnered experience as a management consultant

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FRANCES PROVENCHER-KAMBOUR

Always interested in how things worked and how things came to be, Frances Provencher-Kambour built an illustrious career in strategic planning. She spent the first year after high school as a clerk typist and editorial assistant at the U.S. Embassy in Moscow, where her father worked. Upon returning to the U.S., she was able to take the experience she garnered and use it to grow. Ms. Provencher-Kambour served in positions like associate editor at Durham Advertiser and Kaman Aerospace Corp, publications editor for The Hartford Insurance Group, public relations consultant at Fran Ryder Associates, public relations account executive at Shailer Davidoff Rogers, Inc., and senior account executive at Creamer Dickson Basford, Inc., over the years. She was also an account

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JANICE LARAE ALDEN ANDERSON

Janice LaRae Alden Anderson has worked hard all her life. Although her career did not go the way she intended it to, it has been extremely rewarding nonetheless. She grew up dreaming of going to college to become a journalist, but an accident stalled both that path and her job as a lifeguard. Instead, Ms. Anderson went straight into the workforce. She accepted a position as an executive secretary at the Pillsbury Company shortly after high school, and served in the role for six years. The next stop on her journey was water safety instructor and trainer, which allowed her to spend more time with her children. When Ms. Anderson got divorced, however, she was forced to rethink her career

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DELAINE EASTIN

Growing up a time when most girls weren’t sent to college, Delaine Eastin feels fortunate that her parents placed such a high value on her education. They encouraged her to pursue her dreams, and she ended up graduating with a Bachelor of Arts in political science from the University of California, Davis, in 1969 and a Master of Arts in political science from the University of California, Santa Barbara, in 1971, as well as a California Lifetime Community College Credential. The degrees propelled her to positions like instructor at California Community Colleges, accounting manager of Pacific Bell, city council member of Union City, California, corporate planner of the Pacific Telesis Group, and assemblywoman of the California State Legislature. Ms. Eastin’s

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ELIZABETH H. DUDLEY

Seeking the opportunity to apply her technical skills in a professional environment, Elizabeth H. Dudley joined AT&T Bell Laboratories in 1959 and never looked back. She worked hard to prove herself and rose to the top based on the merit of her own work. Over the years, she was called upon to serve as a manager, security for the industrial research and scientific development company, applications systems coordinator of management information, systems and senior systems analyst, and systems programmer. Ms. Dudley also dealt with personnel at the company; she set up a database with personnel records, filed claims on equal opportunity, and managed the badge systems. Although she found her work there very rewarding, she ultimately retired in 1989. Her

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Carol Sapin Gold

CAROL SAPIN GOLD

A business professional with expertise in communications, Carol Sapin Gold strives to live by her motto, “the secret of success without hard work is still a secret.” She is currently the president of an eponymous consultancy, which she opened in 1971, and a volunteer with the California Bar Association. Her role with the latter includes sitting on a three-person panel and listening to both the plaintiff and the respondent as they discuss domestic, commercial, and/or civil issues. Ms. Gold is also mentoring a master class full of individuals who want to learn how to write and speak more effectively and how to better engage their audiences. She finds her work in these capacities to be extremely rewarding, as it has

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MARY ANN LERCH

A business valuation expert, Mary Ann Lerch loves analyzing data. Numbers and charts speak to her, and she finds the constant quest for knowledge to be exciting and enlightening. Ms. Lerch is currently lending her skills to her professional community on a consulting basis, which she’s done since 2005. She also contributes what she’s learned to professional journals, webinars, and presentations. Some of the highlights of her career include being the first woman to publish in the Business Evaluation Review and being one of the first women to get an ASA with the American Society of Appraisers. Ms. Lerch didn’t start out with the goal of pursuing a career in math and business, however. It wasn’t until she took a

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