Listee Features — Management


Attributing much of her success to hard work and being considerate of others, Jacqueline Fakler holds considerable expertise in property management and maintenance supervising. She began her career following the receipt of her high school diploma, and went on to spend many years working for businesses that provided no benefits to their employees. This led to her wanting to work for herself and she eventually became the manager of a mobile home park from 1994 to 2011. Following this position, Ms. Fakler, alongside her husband, purchased her own company and became owner of RJR Maintenance & Management in 2011. Starting with just three units, the company has now grown to service and manage roughly 2,000 units and has 48 employees.

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Earning an associate degree from Robeson Community College in 2011, Lee Scott became involved in her profession out of a love of serving others. Presently, she serves as the general manager of the Village Station 1893 Restaurant and Arnold’s Restaurant, where she has been since 2019 and 2015, respectively. In these roles, she is responsible for overseeing over 100 employees along with staffing, quality control, marketing, payroll, scheduling, and ordering and inventory. She has become a well-known figure in her small town and takes great pride in getting to know the people who come to her restaurants and helping the community grow. Prior to her work in the restaurant industry, she spent time in the medical field and was certified

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An expert in purchasing materials, management and logistics, Shirley Leevy currently excels as the operation manager for the Hospital Sisters Mission Outreach nonprofit since 2018. With the Sisters Mission outreach, she oversees two warehouses, instructs a team of three truck drivers and schedules pickups from 93 hospitals throughout the Midwest. Prior to this appointment, she flourished as the global inventory logistics manager for T/CCI Manufacturing, LLC, from 2013 to 2018. As global manager, the organization has several locations throughout the world with a plant in China, a warehouse in Barcelona, a mini plant in Ireland, a company on Germany, a startup plant in Argentina and a U.S. based plant. Ms. Leevy is responsible for the inventory at those locations, as

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Tiffany N. Jones-Smith has found success as the chief executive officer and the executive director of the Texas Kidney Foundation since 2017. Incredibly skilled when it comes to helping people to connect and work together, she excels in all aspects of her job in chronic kidney disease prevention. Involved in prevention, education, early detection and support, she regularly works with a variety of programs, doing fundraising and research. Alongside her position with the Texas Kidney Foundation, Ms. Jones-Smith has served as the chief executive officer of Dynamic Life Press since 2014 and as the host of the popular radio show and podcast, “On the Record with Tiffany,” which is released through 930 AM The Answer. Active as the vice president

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Becky Hites


A skilled management consultant, Becky E. Hites has served as the president of Steel-Insights, LLC since 2013, previously serving as a managing director for Miller Mathis. She began her career as a personnel assistant for the Robinson-Humphrey Co., Inc., in Atlanta in 1986, where she remained for two years before moving up the ranks to research assistant from 1988 to 1989, analyst assistant from 1989 to 1992, senior analyst assistant from 1992 to 1995 and financial analyst from 1995 to 1996. She then became a mergers and acquisitions associate at Kurt Salmon Associates in Atlanta from 1996 to 1998, corporate financial associate at B.T. Alex Brown in New York from 1998 to 1999, vice president of M. Hecht & Associates

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Ana P. Pinnel, PhD, is a director and regional partner at Penrhyn Voyer, a leading executive search consultancy that provides full search, evaluation and hiring services for clients. Founded in 1979, they have 33 offices around the world, providing services on five continents. An expert in corporate strategy and talent management, Dr. Pinnel focuses her attention on executive search in pharmaceutical, finance, hospitality, energy and information technology. Believing that managing talent is something that is challenging, yet also a responsibility that can drive organizations to success or bankruptcy, she is committed to executive maintenance and adding real value to both businesses as well as people. Earning a PhD in political science at the University of Belgrano in 2009, Dr. Pinnel

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An expert in construction, Belva Ann Nelson has excelled as the president and chief executive officer of R.L. Nelson Construction & Foundation Repair, Inc., since 1979. R.L. Nelson Construction & Foundation Repair, Inc., notably fixes the structural foundations on many residential and commercial buildings. A company she started initially with her husband, Ms. Nelson is currently responsible for managing three crews of contractors who provide a number of home improvement services in the Houston area. Additionally, she inspects structural damage due to foundation movements that is caused by tree roots, rotting wood or drainage. More often than not, she will advise her clients to perform general maintenance on their properties to avoid an array of issues. She has become very

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Penelope Arango


Penelope Corey Arango, a Quality Management Consultant and owner of the Arango Group in Miami, Florida, celebrates 55 years of excellence in business. Her diverse background, which formerly includes many years as a Psychologist, also encompasses several appointments in education as an Assistant Psychologist-Spanish and Intergroup Relations Specialist for the Dade County Public Schools in Miami and later as the Director of CQI, Training and Development for CAC-United HealthCare of Florida. Among other positions, Ms. Arango simultaneously worked as a licensed Real Estate Broker with Helmsley-Spear in Florida. She was also a LAO/Continuous Improvement Facilitator for Carrier Air Conditioning in Miami and Puerto Rico. Since 1996, Ms. Arango has been a Faculty Member of the (Bayer) Institute for Health Care

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Following her immigration to the United States in 2003, Brenda Castellanos received a degree in business administration and studied courses at the Culinary School of New York. Eventually, she and her sister sought out better food options in their area and decided to open their own restaurant, Antojitos Del Patron Mexican Grill, which became the first Mayan Guatemalan restaurant in New York. At their restaurant, they served Guatemalan coffee from their hometown and soon saw much success in their business. They soon established a second Mexican restaurant and IX, a coffee shop where traditional Mayan dishes are served. In these roles, she is responsible for keeping inventory, managing accounts and payroll, and coordinating staff. As a respected voice in her

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Jane Douthitt


After graduating from high school at the age of 15 and college at the age of 17, Jane Douthitt embarked on successful careers in various fields, including contract negotiation. Although her career has been filled with highlights, she is especially proud of the work she conducted with MBM International as a contractor in the Middle East. Along with her late husband of 60 years, she also maintained a manufacturing space of one million square feet and 3,500 employees in Fort Worth, Texas, before relocating to Santa Fe, New Mexico. Ms. Douthitt was often recognized as an employer who was kind to her employees and had several offices in many countries across the globe. Prior to establishing her current businesses, Ms.

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