Listee Features — Public Administration

Shanna Niehaus


Shanna Y. Niehaus is a recent graduate of Hawai’i Pacific University. She achieved a Master of Public Administration in 2020, having previously earned a bachelor’s degree in diplomacy and military studies. Driven to pursue an education to break her family’s cycle of addiction and poverty, she is incredibly proud to be the first person in her family to graduate from college and continues to strive to build a better life for herself, her family and others who do not have the same opportunities she has. Presently, Ms. Niehaus is involved in a compassionate city research project, which seeks to make cities more compassionate and easier to navigate for individuals with disabilities. Inspired to this work by her son, Kai, who

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Pela Terry


Born in Chicago, Pela S. Terry, EdD, was drawn to a career as a health and human services professional by her inner-city upbringing, which saw her witness to gang activity, health care disparities, and the impacts of racial segregation and marginalization. To support her passion to help others, she entered nonprofit work shortly after completing her first undergraduate degree. Later in life, she enrolled in studies at The College of New Rochelle where she earned a Master of Public Administration in human services, with emphasis on policy and social justice, and graduated with honors in 2014. For her excellence, Dr. Terry was presented with the Catherine Haage Award and graduate honors during her graduate studies at The College of New

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Ashlea Boyle


Ashlea A. Boyle is the director of the Parks and Recreation Department for the city of Kerrville, Texas, where she has managed more than 26 parks facilities and a staff of 50 full-time employees since 2017. As the director of parks and recreation, she oversees the development, maintenance and operation of all recreational facilities owned by the city, serving more than 25,000 residents with access to its outdoor and sports spaces. Responsible for administering an annual budget of over $4 million, she works with employees, residents, and other stakeholders to develop programming, budgets, and long-range plans that will best serve the community for years to come. In addition to her administrative and leadership duties, Ms. Boyle remains active in the

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Ellen Feiler


Holding considerable expertise in health care program development and promotion, Ellen G. Feiler has had a long-standing love and appreciation for public health. While studying at Hunter College, she was greatly influenced by one of her professors, and earned a Bachelor of Arts in health education in 1973. Following this, she embarked on her career as an instructor of health education at Queensborough Community College and Brooklyn College, positions she held until 1980. During this time, she obtained a Master of Science in health and safety education at the University of Illinois in 1974 and completed coursework in gerontology at Columbia University from 1977 to 1979. Relocating to Florida, Ms. Feiler became the director of health promotion and social marketing

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Elaine Cole


As the daughter of a teacher and a preacher, Elaine M. Cole knew that she would live a life of service to her community. She wanted to pursue a career that allowed her to travel, meet other people and understand different cultures. She received a Bachelor of Science in business administration and human resource management from Robert Morris University in 2003, and a Master of Science in executive leadership from Champlain College in 2017. In her career, she spent 17 years as a travel agent and supervisor with U.S. Airways from 1990 to 2002, and eventually decided to join the Social Security Administration in Pennsylvania. Ms. Cole became a public affairs specialist for the Social Security Administration and has been

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Books have been part of June Fleming’s life for as long as she can remember. She has always been a reader, which made her decision to pursue library science an easy one. Her first position in the field was branch librarian at the Brooklyn Public Library, followed by high school librarian at Little Rock Public Schools, associate professor at Philander Smith College, and library director for the City of Palo Alto in California. Eventually, however, Ms. Fleming’s time in the local government system inspired her to leave her library position. Although she had enjoyed her career up to that point, she wanted to do more to help her community. She became the assistant city manager of the City of Palo

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Cathryn Hilliard


Initially studying at the University of California Los Angeles, she later earned an Associate of Arts from Los Angeles Pierce College in California in 1963. Ms. Hilliard began her career as a secretary for a congressman and the legislative aide for a U.S. senator between 1966 and 1969. Subsequently, she worked as a public administrator and a public affairs officer for the Association of Bay Area Governments in Oakland, California, between 1970 and 1976 enabling the first Environmental Management Plan for the San Francisco Bay Area. During this time, she received a certificate from the University of California Berkeley in 1975 and a Bachelor of Arts in political science at California State University, Hayward in 1976. Soon thereafter, Ms. Hilliard

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