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Listee Features — Insurance

SUZANNE STROHL

Dr. Suzanne Strohl embarked on her professional journey by earning a Bachelor of Science in mathematics from Marymount University in 1995. During this time, she interned with the United States Department of the Army and did early work as a general engineer with the night vision and electronic sensors laboratory at Fort Belvoir. Her specialty was in lasers and electro-optics, and she worked on various weapons systems, including tanks and missiles. In 1995, she became the division chief for instrumentation at the United States Army Test and Evaluation Command and achieved her Master of Science in systems engineering from the University of Virginia in 2002. From 2004 to 2005, Dr. Strohl worked as a general engineer and team chief for

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MARGARET “MAGGIE” STEDT

Margaret “Maggie” Stedt is an entrepreneur, insurance expert, and the owner of Stedt Insurance Services, an independent insurance broker specializing in health care and life insurance policies. Established in 2004, Stedt Insurance Services is the culmination of more than four decades of industry expertise, offering consulting and sales to clients in need of specialized individual and business solutions. The company focuses on Medicare supplement and Medicare gap policies in addition to affordable, comprehensive health plans and offers a full suite of term life insurance and accident policies. Ms. Stedt is passionate about helping to demystify the insurance industry to her clients and empowering them to plan for their futures and reach their personal and professional goals by accessing the security

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JODY HAMILTON

An accomplished professional and businesswoman, Jody Hamilton earned a Bachelor of Arts in physical education with a minor in agriculture from Fresno State University in 1975 and was licensed as a teacher for kindergarten through 12th grade. She came to the insurance industry quite by accident when the only job she could find after graduating was with an insurance company. While she only remained with the aforementioned insurance company for about six months, Ms. Hamilton remained in the field, achieving two insurance licenses in California and five insurance licenses in North Carolina. In 1977, Ms. Hamilton joined the American Automobile Association as an assistant cashier and bookkeeper. Eventually transferring to the claims department, she rose through the ranks to serve

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Lindsay Lueken

LINDSAY LUEKEN

Embarking on her professional path while studying at Albion College, Lindsay Lueken came to a career in insurance claims through an internship she completed as a requirement of Albion’s business program. Throughout her studies, from 2000 to 2004, she was recognized on several occasions for her academic excellence, including being awarded both a Comerica Bank scholarship and a William Webster scholarship and being honored on the dean’s list. She graduated from Albion College in 2004 with a Bachelor of Arts in economics and management. Since then, Ms. Lueken has furthered her skills with certifications in leadership from the Franklin Covey Co. and strategic selling from the Miller Heiman Group. Beginning her career as a sales coordinator for Sun Life from

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Health Care, Insurance

DULCE ESTEVES FERNANDEZ

Dulce Esteves Fernandez first earned a Bachelor of Science in nursing from Mount St. Mary’s University in 1994 and has also been certified as a public health nurse by the California Board of Registered Nursing and as a master trainer through the California Department of Health Care Services. She began her career with a year and a half working as a hospital nurse before transitioning into home health care. In 1999, she made another transition, joining the L.A. Care Health Plan as a senior facility site review specialist, a position she held until 2013. Becoming the manager for facility site review in 2008, Ms. Fernandez went on to serve as the senior manager for facility site review from 2016 to

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SUSAN JEAN SMITH

Susan Jean Smith is a licensed insurance agent and educator currently working as a remote, in-home tutor for K-10 students through Educational Tutorial Services. A graduate of Ball State University, Ms. Smith holds an Associate of Arts in arts and humanities and earned a Bachelor of Science in elementary education in 2005. Committed to becoming the best educator she can be, she has completed extensive graduate-level coursework in differentiated instruction, curriculum design, and STEM integration through Indiana Wesleyan University, and hopes to attend Grace College or Purdue University’s postgraduate instructional design program in the coming years. A versatile educator, Ms. Smith has been a full-time tutor and long-term substitute teacher in all major subjects since 2014, with assignments including teaching

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Jane O'Malley

JANE O’MALLEY

After receiving a Bachelor of Science in music education from the University of New Hampshire and a Master of Science in music education from Queens College, Jane O’Malley went into the profession of selling bonds. Subsequent to the United States government stopping the printing of bonds, she decided to utilize her business acumen and shifted her business toward helping seniors with insurance-related procedures. Born in Gardner, Massachusetts, Ms. O’Malley attributes her success to having always been told that she is patient and persistent. In having a teaching background, she feels it is very helpful to the clients and she is able to break things down so they understand. Ms. O’Malley became certified by all major insurance carriers and has been

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ALKA MANAKTALA

A leader in her field, Alka Manaktala has excelled as the vice president of the Insurance Office of America since 2015. Servicing and handling an almost $2 million book of business in revenue, she takes care of over 80 large clients with commercial insurance needs, which includes, but is not limited to,  property, liability, workers’ compensation, EPLI, directors and officers, and more. Prior to beginning her career, she pursued an education at Delhi University, where she earned a Master of Arts in 1981. Civically engaged as well, Ms. Manaktala contributes to homeless shelters and Saint Jude Children’s Research Hospital. In light of her exceptional undertakings, Ms. Manaktala was honored as the Top Producer by Insurance Business America from 2017 to

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Joeen Ciannella

JOEEN MOORE CIANNELLA

Supported by more than 45 years of practiced industry experience, Joeen Moore Ciannella has been serving as a senior executive assistant with PERMA (Public Entity Risk Management Administration) Inc. since 2011. PERMA serves as risk management insurance to over two-thirds of the municipalities in the State of New Jersey. Ms. Ciannella started her career in public service from 1971 to 1975, where she worked for the U.S. Senate Republican Policy Committee in Washington as a member of the professional staff. After volunteering for local government boards in Park Ridge, New Jersey, Ms. Ciannella joined the staff of Congresswoman Margaret “Marge” Roukema (R-SNJ) in the U.S. House of Representatives, volunteering on her campaign in 1984 and then joining the staff from

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Health Care, Insurance

DIANA J. LANDES

Adept in many areas of insurance including group health and group long-term disability insurance, businessowners insurance, cooperative apartment and renters insurance, Diana J. Landes is a former product director at Johnson & Johnson Company and is president of her own company, D. & L. Landes Company, in New York. She is responsible for managing the sales of cooperative apartment and renters insurance, group health and disability insurance, assisting clients with health, property and casualty business insurance, and handling welfare benefit plans. Ms. Landes is now semiretired. Prior to the start of her professional career, Ms. Landes pursued a formal education at the State University of New York at Buffalo, earning a Bachelor of Arts in economics, summa cum laude, in

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