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Listee Features — Management

OCASSA “CASSIE” THOMPSON

Ocassa “Cassie” Thompson began her professional journey by earning a Bachelor of Science in history, with a minor in education, from Good Counsel College in White Plains, New York, in 1969. She went on to complete graduate coursework and then began her career with the Central Intelligence Agency (CIA). Throughout her 33-year career with the CIA, she made a considerable impact as both a minority and a woman, and she is forever grateful to the colleagues and friends she worked with over the course of her career. Some of those colleagues and friends even became godparents to her children. Making a name for herself for her excellent management skills, Ms. Thompson is particularly proud of achieving the rank of Senior

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Kathleen Hedges

KATHLEEN A. HEDGES

Earning a Bachelor of Arts from Pepperdine University in 1977, Kathleen A. Hedges was inspired to enter the field of project management, because it offered a wide range of opportunities that she didn’t see in other fields, in part, due to how new project management was as a field at the time. She joined the RAND Corporation as a research assistant in 1978 and then achieved the same role with the Science Applications International Corporation in 1980. Remaining with SAIC, she rose to become a project manager in 1984 and achieved her Master of Business Administration in market research from George Mason University in 1985. Ms. Hedges has also been certified as an internal controls auditor and as a project

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Renée Roth

RENÉE MARIE ROTH

Renée Marie Roth’s professional endeavors began when she was still in high school and had a part-time job at a mail processing company. Upon graduation, she was offered a managerial position, but she declined in favor of pursuing further education. Joining Grand Valley State University, she completed a Bachelor of Science in health professions with a minor in psychology while working for Louis Padnos Iron & Metal Co., where she garnered first-hand experience in policies, procedures and hiring. She achieved her degree in 2008 and began work with a small company, where she was responsible for running the office. Ms. Roth owned and operated her own company for a time as well. With considerable experience in leadership, office management, problem

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Nicole Pingleton

NICOLE J. PINGLETON

Attributing much of her success to the support of the people she works with, as well as being a problem solver, Nicole J. Pingleton holds considerable expertise in line management and resourcing. She began her studies at the University of Kansas in 1997, where she earned a Bachelor of Science in health information management in 2001. During this time, she supported her education by working as a lifeguard and swim instructor with the Jayhawk Club; the head lifeguard for the Robinson Natatorium at the University of Kansas; and, briefly, as a law clerk for Butt, Thornton & Baehr PC. Subsequently completing an internship at the University of New Mexico Hospital in 2001, she served as an underwriter for CNA Insurance

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ShaYanna Mungo

SHAYANNA MUNGO

Holding considerable expertise in relationship development, Dr. ShaYanna Mungo first embarked on her professional journey in sixth grade, when she was trained as a peer mediator at Kennedy Middle School. In high school, she completed two medical internships and developed significant interest in neuroscience and psychology, particularly in how people operate with one another. Additionally, over the course of her early education she moved around between eight different schools and was exposed to a variety of different interpersonal relationship types. Joining North Carolina Agricultural and Technical State University, she earned a Bachelor of Arts in psychology in 2000, becoming the first person in her family to graduate from college. From there, Dr. Mungo obtained a Master of Business Administration in

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TERESA GAIL REYNOLDS

Holding considerable expertise in business management, Teresa Gail Reynolds has excelled as a managing partner with Reynolds Electric Heating & Air Conditioning Service, LLC, for more than 40 years. Opening the business with her husband, Danny, when they were just 20 years old, she has been proud to serve her community for the past four decades, providing employment opportunities that enable their employees to take care of their families. In her day-to-day work, Ms. Reynolds oversees their eight technicians, all of whom they were able to keep on during the pandemic; keeps the office running smoothly; and manages marketing, collections and payables. In 2000, she earned a bachelor’s degree in business from Amberton University and has plans to pursue a

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Karen West

KAREN E. WEST

Karen E. West celebrates nearly five decades of trailblazing work in the financial services industry, including becoming the first female vice president of the Vanguard Group. Ms. West began her career in 1966, when she completed an Associate of Arts in accounting and business administration at Goldey-Beacom University. As she was preparing to graduate, she told an adviser that she found the field boring and no longer wanted to pursue it. After being asked if she enjoyed any aspect of it at all, Ms. West realized that she was drawn to the investment industry, and decided to focus her efforts exclusively on building a career in investment. Ms. West began her professional career with Sears Roebuck’s acceptance department, working as

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Laura Lofaro

LAURA J. LOFARO

Laura J. Lofaro is the founder and chief executive officer of Sterling Resources International LLC, an international management consulting firm specializing in executive recruitment and compensation since 1988. Before beginning her career in business and finance, Ms. Lofaro attended the College of New Rochelle, graduating cum laude with both a Bachelor of Fine Arts in art history and a Bachelor of Arts in political science. Her philosophy is that life affords many opportunities to learn from experience and from other people and that “people are like the most interesting book and that getting to know them opens your eyes to new things.” Ms. Lofaro completed one year of doctoral coursework before becoming an associate of Hawkes, Randolph, & Associates in

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BARBARA ANN WOODS

Dr. Barbara Ann Woods is a business and management expert with more than five decades of entrepreneurial and human resources experience. Since 1999, she has been a project manager for SVR Inc., LLC, where she handles general operations and employee oversight for a team that monitors and supervises the dissertation process for students at various colleges and universities. Dr. Woods has been the founder and leader of numerous businesses since the early 1970s, and describes building a successful company as one of her major callings in life. Born into a family of nine children, Dr. Woods was an exceptional student with big dreams who found limited family support for her ambitions. After graduating high school as a straight-A student, she

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