Listee Features — Government


Karen S. Charleston, MBA, is a retired information technology architect and project manager celebrating more than 30 years of expertise in her field. Throughout her professional career, she developed a reputation for excellence in enterprise architecture for clients in both the public and private sectors, including open group architecture framework and organizational information technology improvement and overhaul projects. Much of Ms. Charleston’s career was spent working in public service for the United States government, and she retired in 2022 as the chief enterprise architect for the United States Forest Service. She joined the United States Forest Service in 2009 and, over the next 13 years, managed a team of other enterprise architects to analyze and improve the branch’s information technology

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Upon earning a bachelor’s degree in business education from Morgan State University, Gladys Mack initially sought a career in teaching, having been inspired by her mother’s vocation. Despite her initial plans, she was hired by federal government recruiters because they “liked her smile” and commenced her career with the federal government in 1955. Throughout the course of her career, Ms. Mack climbed the ladder and obtained managerial roles within her field before retiring from the District of Columbia government as director of budgeting and program evaluation. After she retired from the D.C. government, she was hired by the United Planning Organization in Washington, D.C., a community action agency, where she excelled as deputy director for 15 years. Notably, Ms. Mack

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Marjorie Pitts


After graduating from high school with her diploma in 1969, Marjorie Ann Pitts went on to complete coursework in business at Iowa Lakes Community College in 1970. She began her career with a local credit bureau before joining the Clay County Treasurer’s Office in Iowa in 1973, where she served as a deputy treasurer until 1987. In 1999, she was elected as a county auditor for Clay County. This role saw her working with other auditors in the development of election legislation, and she was notably asked to be a part of a panel discussion at a national cybersecurity conference for election officials throughout the United States. Ms. Pitts retired in 2020. Concurrent to her career, Ms. Pitts spent time

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Maya D. Hennessey is an independent consultant and behavioral health expert who has dedicated her career to policy and intervention work, serving women with substance use disorders and other complex behavioral needs. She holds a bachelor’s degree in behavioral health, business and management, and theology from Northeastern Illinois University and began consulting in 1975. Between 1992 and 2004, Ms. Hennessey was a women’s addiction treatment specialist for the Illinois Department of Substance Abuse Services, where she focused on working with pregnant and parenting women who used drugs. Inter-agency outreach and collaboration were a significant component of her role with the Illinois Department of Substance Abuse Services, and she piloted a program in conjunction with the federal government and state departments

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Toni Boucher


Born in Italy to an impoverished family, the Honorable Toni Boucher immigrated to the United States at age 5 and became the first in her family to graduate high school and college and go on to pursue graduate studies. She earned a Bachelor of Arts in foreign languages from the University of South Dakota, which she quickly followed with a Master of Business Administration from the University of Connecticut. Over the years, she has also held several certifications through the Financial Industry Regulatory Authority. In 1997, Ms. Boucher began her extensive tenure in government as a state representative and the assistant minority leader for the 143rd Assembly District in Connecticut. Ms. Boucher served as a state representative until 2009, when

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Ocassa “Cassie” Thompson began her professional journey by earning a Bachelor of Arts in history, with a minor in education, from Good Counsel College in White Plains, New York, in 1969. She went on to do graduate coursework and then began her junior high and high school teaching career on Long Island, New York. After nearly three years of teaching, which she thoroughly enjoyed, she followed her other interest, that of government service. Mrs. Thompson began her career with the Central Intelligence Agency (CIA) in 1974. Throughout her 33-year career with the CIA, she made a considerable impact as both a minority and a woman, and she is forever grateful to the colleagues and friends she worked with over the

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Mary Blanchard


An accomplished federal executive, Mary Josie Cain Blanchard earned an Associate of Arts, with honors, from Stephens College in 1967 before attending the University of Texas at Austin, where she obtained a Bachelor of Arts and Master of Arts in 1969 and 1971, respectively. In 1970, she embarked on her career as an instructor for the College of the Mainland and became the research director for the Prudhomme Corporation in 1971. In 1972, she joined the environmental planning division of the Texas General Land Office, where she remained until 1975 when she became the chief of permits and research for the surface mining reclamation division of the Railroad Commission of Texas. Ms. Blanchard began her work with the federal government

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Holding considerable expertise in designing automated financial systems, Joan Herron San Lwin was drawn to accounting as a result of her logical nature and her fascination with the scientific precision that went into the field. First completing coursework at Parsons College from 1970 to 1972, her early career included work as a senior accountant with the Ringling Bros. and Barnum & Bailey Circus as well as positions with Coopers & Lybrand and KPMG. From 1984 to 1997, she served as the senior financial systems consultant with CDSI. During the mid-1980s, Ms. San Lwin had the opportunity to do work for several companies who provided accounting packages to the federal government through the Joint Financial Management Improvement Program. This led to

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